FAQS

USA Medical Commerce, LLC

Frequently Asked Questions

  • Should I remove the pharmacy labels?

    Please DO NOT remove any pharmacy labels on any of your items. You risk tearing the boxes and this would decrease your payout dramatically. We will remove all labels and shred information.

  • Is it legal to sell my supplies?

    Yes! Diabetic test strips are an over the counter commodity and can be purchased anywhere in the United States without a prescription! This means you can walk into any pharmacy or retail store that sells diabetic test strips and purchase them with cash and WITHOUT a prescription!

  • What is dinged and damaged condition?

    Please see our condition guidelines page before choosing your product condition before checkout.

  • What expiration dates do you take?

    Please view our Expiration Date Policy before choosing the expiration date on the product you are selling. 

  • Who pays for the shipping fees?

    We cover the shipping fee for the return labels. You can request a free pre-paid label to be mailed, emailed or receive a kit from us.

Expiry Date Policy

APRIL 2025

Full price for mint condition boxes with these expiry dates:

  • FEBRUARY 2026 - TEST STRIPS
  • AUGUST 2025 - FREESTYLE LIBRE
  • NOVEMBER 2025 - DEXCOM, OMNIPOD, TANDEM, METERS
  • APRIL 2026 - MEDTRONIC, INSULIN, LANCETS, BD PEN NEEDLES

Items subject to 50% price for 2-3 months shorter-dates. See Full Expiry Date Policy here ➔

Disclaimer

We do not accept boxes that are opened or expired.

We do not accept boxes that are opened or expired. Your items will be donated and will NOT be returned. Items with shorter dates or damages will be paid at a discounted price depending on the brand. All items must pass our condition guidelines and Expiry Date Policy to receive proper payout.

To find the Expiry Dates located on the side of your box:

The Current Month Starts At Zero (0), The Next Month Is One (1) And So Forth. For example, If the month is January, you would count FEBRUARY as (1) and MARCH as (2) and so forth. If the product requirements is 10 Months+, in this example, your products would need to match the month of November.

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